Automotive Sales Representative

6 days ago

Crystal River, Florida, United States Jenkins Kia of Crystal River Full time
About Jenkins Kia of Crystal River

Jenkins Kia of Crystal River is a leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair.

Job Summary

The mission of the salesperson is to support and maximize 100% of all inbound and outbound opportunities/customer traffic, while maintaining the highest possible level of customer satisfaction. By his/her impression, the image of the dealership is portrayed. This position requires an individual with excellent people skills.

Key Responsibilities
  • Work a daily business plan and communicate with incoming traffic/calls, phone-up follow-up, sold follow-up, orphan follow-up, and service follow-up.
  • Update business plans and client cards using eLead CRM to manage and measure lead activity.
  • Leverage auto responders, personalized email templates, and phone guides to drive appointments and sales.
  • Manage and measure all lead activity and results, including initial email response, personalized emails, initial phone call to set appointments, confirm appointments to drive show rate, greet incoming sales opportunities, and conduct comprehensive needs assessments.
  • Present vehicles based on clients' needs and wants, demonstrate vehicles at the dealership, and facilitate paperwork.
  • Deliver vehicles, sign customers up for first service appointment at delivery, and follow up on unsold prospects who do not buy.
  • Follow up on sold customers who buy, referrals, and household prospecting, and facilitate automated follow-up, including sold follow-up, service reminders, vehicle anniversary, contacts, recalls, referrals, and prospecting.
  • Renewal contacts to re-sell the customer base and adhere to all company policies, procedures, and safety standards.
Qualifications
  • High school diploma or the equivalent.
  • Ability to read and comprehend instructions and information.
  • Previous sales experience; preferably automotive sales.
  • Professional appearance and customer-oriented attitude.
  • Excellent interpersonal and telephone skills; well organized and self-motivated.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting: Remaining in the seated position. Standing: Stand for long periods of time. Walking: Be able to move around the facility and grounds. Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears. Reaching: Extending hand(s) and arm(s) in any direction. Crouching: Bending body downward and forward by bending legs and spine. Far Vision: Clarity of vision at 20 feet or more. Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are. Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.

Environmental Conditions: Be able to work outside in weather and inside a climate-controlled environment. Demonstration Drives: Salespersons will accompany customers on demonstration drives. Under no circumstances will customer be allowed to drive a new or used automobile without being accompanied by a salesperson. The customer's driver license must always be photocopied before beginning a demonstration drive. Dress Code: All sales people will keep themselves and their work area neat and clean. Excellent hygiene and grooming are a must. A Company Polo or shirt and tie are required for all men and business professional for all women. You do not need the nicest or most expensive clothing. Your clothing must be clean, pressed, and shoes shined. There will be no eating at your desk area. Take pride in your appearance and surroundings.

Behavior: The only thing in life we have control of is our attitude. A positive mental attitude is just as contagious as a negative attitude. The door to happiness opens from the inside out not the outside in. Choose your attitude every day. We will abide by one of our most important principles and honor the absent. We will not speak negatively about co-workers or anyone else in the organization. If we suspect a co-worker has a negative attitude we will help them reset their human computer and pick them up.

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