Customer Support Associate
2 days ago
Are you passionate about making a difference in people's lives? Do you have excellent communication skills and a customer-centric approach? We're seeking a Customer Support Associate to join our team at Fidelity Investments.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and chat
- Resolve customer inquiries and issues in a timely and professional manner
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain a deep understanding of Fidelity's products and services
Requirements:
- 1+ year of customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
About Fidelity Investments:
Fidelity Investments is a leading financial services company that helps individuals and businesses achieve their financial goals. We're committed to providing exceptional customer service and building long-term relationships with our clients.
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