Customer Support Associate

2 days ago


Smithfield, Rhode Island, United States Fidelity Investments Full time
Job Description:

Are you passionate about making a difference in people's lives? Do you have excellent communication skills and a customer-centric approach? We're seeking a Customer Support Associate to join our team at Fidelity Investments.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of Fidelity's products and services

Requirements:

  • 1+ year of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

About Fidelity Investments:

Fidelity Investments is a leading financial services company that helps individuals and businesses achieve their financial goals. We're committed to providing exceptional customer service and building long-term relationships with our clients.



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