Food and Beverage Operations Manager
4 days ago
Overview
The Skagit Casino Resort is seeking a skilled Food and Beverage Operations Manager to join our dynamic team. As a key member of our operations team, you will be responsible for supervising the Food and Beverage operations on an assigned shift, ensuring exceptional customer service and a seamless dining experience for our guests.
Key Responsibilities
- Supervise and manage Food and Beverage staff to ensure excellent service and high-quality food preparation.
- Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
- Monitor and control food and beverage costs, inventory, and labor expenses to ensure profitability.
- Collaborate with other departments to ensure seamless execution of events, promotions, and marketing initiatives.
- Provide exceptional customer service, resolving guest complaints and concerns in a professional and timely manner.
Requirements
- Three to five years' experience in food and beverage management, with a minimum of three years' experience in a supervisory role.
- Proven track record of leadership and management skills, with a focus on customer satisfaction and team development.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to analyze financial information and make accurate conclusions.
- Knowledge of food and beverage administration, cost control, and inventory management.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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