Food and Beverage Operations Manager

4 days ago


Butte, Montana, United States The Skagit Casino Resort Full time

Overview

The Skagit Casino Resort is seeking a skilled Food and Beverage Operations Manager to join our dynamic team. As a key member of our operations team, you will be responsible for supervising the Food and Beverage operations on an assigned shift, ensuring exceptional customer service and a seamless dining experience for our guests.

Key Responsibilities

  • Supervise and manage Food and Beverage staff to ensure excellent service and high-quality food preparation.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Monitor and control food and beverage costs, inventory, and labor expenses to ensure profitability.
  • Collaborate with other departments to ensure seamless execution of events, promotions, and marketing initiatives.
  • Provide exceptional customer service, resolving guest complaints and concerns in a professional and timely manner.

Requirements

  • Three to five years' experience in food and beverage management, with a minimum of three years' experience in a supervisory role.
  • Proven track record of leadership and management skills, with a focus on customer satisfaction and team development.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to analyze financial information and make accurate conclusions.
  • Knowledge of food and beverage administration, cost control, and inventory management.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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