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Service Team Lead

2 months ago

Phoenix, Arizona, United States Edwards Vacuum Full time
About the Role

We are seeking a highly skilled and experienced Service Team Lead to join our team at Edwards Vacuum. As a key member of our service team, you will be responsible for leading and managing our onsite service engineers to ensure the delivery of high-quality service to our customers.

Key Responsibilities
  • Direct and manage the daily activities of our onsite service engineers to ensure efficient and effective service delivery.
  • Provide technical guidance and support to our service engineers to ensure they have the necessary skills and knowledge to perform their duties.
  • Develop and implement local operating procedures to ensure compliance with Edwards' quality and safety standards.
  • Perform special projects and tasks as required to support the delivery of our service offering.
  • Collaborate with our technical department to identify and implement improvements to our service processes and procedures.
Requirements
  • AS degree or equivalent in a relevant technical field, or 4+ years' related technical experience.
  • 5+ years' experience in a technical or leadership role, preferably in the vacuum or semiconductor industry.
  • Strong leadership and communication skills, with the ability to motivate and direct a team.
  • Excellent problem-solving and analytical skills, with the ability to identify and implement process improvements.
What We Offer

As a Service Team Lead at Edwards Vacuum, you will have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality service to our customers. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.