Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Associate to join our team at PeopleShare. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and maintaining a positive and professional image.
Key Responsibilities- Respond promptly and professionally to all customer inquiries via phone or email.
- Attract prospective customers by answering product questions and suggesting additional information about our products and services.
- Resolve customer complaints by conducting independent analysis and providing solutions.
- Ensure customers feel supported and valued through ongoing communication.
- Learn and maintain updated knowledge of our products, services, and policies.
- Assist in managing customer records and updating account information as needed.
- Meet or exceed call center metrics and adhere to all company policies and procedures.
- 2 years of experience in a call center or customer service environment (preferred).
- Strong problem-solving skills, listening, and communication skills.
- Eagerness to learn and apply knowledge.
- Detail-oriented, organized, and punctual.
- Positive attitude, interpersonal skills, and professional work image.
- Ability to multi-task, prioritize, and manage time effectively.
- Team player with excellent communication skills.
High school diploma or equivalent required.
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Customer Service Representative
5 days ago
Pennsauken, New Jersey, United States PeopleShare Full timeCustomer Service AssociateWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring that our customers feel supported and valued.Key...
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Customer Service Representative
1 week ago
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Customer Service Representative
2 weeks ago
Pennsauken, New Jersey, United States PeopleShare Full time{"Job Title": "Customer Service Associate", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Service Associate to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in...
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Customer Service Representative
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