Current jobs related to IT Support Specialist - Ashland, Massachusetts - Community Servings

  • Recovery Support Specialist

    2 weeks ago

    Ashland, Massachusetts, United States Volunteers of America Massachusetts Full time

    Recovery Support SpecialistAt Volunteers of America Massachusetts, we are seeking a dedicated and compassionate Recovery Support Specialist to join our team. As a key member of our treatment team, you will play a vital role in supporting the well-being and recovery of adult clients in our programs.Job SummaryThe Recovery Support Specialist will provide...

  • Administrative Support Specialist

    2 weeks ago

    Ashland, Massachusetts, United States Axelon Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Axelon. The successful candidate will provide administrative support to the Clinical Laboratory, including maintaining files, regulatory manuals, and preparing statistical reports.Key ResponsibilitiesFiles correspondence, reports, and...

  • Clinical Supervisor, Housing Stability and Supports Specialist

    2 weeks ago

    Ashland, Massachusetts, United States Pine Street Inn Full time

    Pine Street Inn Job DescriptionJob Title: Clinical Supervisor, Housing Stability and Supports SpecialistJob Summary: We are seeking a highly skilled Clinical Supervisor to lead our Housing Stability and Supports program. The successful candidate will provide clinical supervision, case management, and leadership to a team of professionals serving individuals...

  • IT Support Specialist

    2 months ago

    Ashland, Massachusetts, United States Community Servings Full time

    Job OverviewPosition Title: Technical/Desktop Support Engineer Reports To: Director of Information Systems FLSA Status: Exempt Department: Information TechnologyCommunity Servings is dedicated to engaging the community in providing medically tailored, nutritious meals to individuals and families facing chronic and critical illnesses. We are committed to...

  • Technical Support Specialist

    4 weeks ago

    Ashland, Massachusetts, United States Community Servings Full time

    Job Title: Technical/Desktop Support EngineerCommunity Servings is seeking a highly skilled Technical/Desktop Support Engineer to join our dynamic and fast-growing team. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our staff and clients.Responsibilities:Provide technical...

  • Residential Support Specialist

    7 days ago

    Ashland, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn is seeking a highly skilled Residential Counselor to provide evening presence and support to our tenants. This role involves regular rounds throughout the building, assisting with daily wellness checks, and upholding the rights of tenants.The ideal candidate will have excellent communication and interpersonal skills, with the...

  • Developmental Specialist

    1 month ago

    Ashland, Massachusetts, United States Thom Child And Family Services Full time

    Job Title: Developmental SpecialistThom Child and Family Services is seeking a highly skilled Developmental Specialist to join their team. As a Developmental Specialist, you will play a critical role in providing early intervention services to infants and toddlers with developmental delays and their families.Job Summary:The Developmental Specialist will be...

  • Technical Support Specialist

    1 month ago

    Ashland, Massachusetts, United States Community Servings Full time

    Job Title: Technical/Desktop Support EngineerReports To: Director of Information SystemsFLSA Status: ExemptDepartment: Information TechnologyCommunity Servings is a dynamic and fast-growing agency at the forefront of the "Food is Medicine" field, providing over 1M medically tailored meals annually to clients and their families experiencing illness and food...

  • Behavior Specialist

    3 weeks ago

    Ashland, Massachusetts, United States Soliant Full time

    Job OpportunityWe are seeking a highly motivated and experienced Behavior Specialist to join our team in a school-based setting.Job Summary:This is a full-time position requiring a minimum of 1+ years of experience as a Behavior Specialist. The ideal candidate will have a strong background in behavior analysis and experience working with students in a...

  • Risk Management Specialist

    2 weeks ago

    Ashland, Massachusetts, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled Risk Management Specialist to join our team at Brigham and Women's Faulkner Hospital. The successful candidate will be responsible for supporting the overall management of potential risks and liabilities within the hospital, promoting patient safety, and working closely with hospital staff to assess potential...

  • MRI Imaging Specialist

    4 weeks ago

    Ashland, Massachusetts, United States TotalMed Full time

    Unlock Your Career Potential with TotalMedWe are seeking a highly skilled MRI Imaging Specialist to join our team in Boston, Massachusetts. As a leading healthcare staffing agency, TotalMed offers a unique opportunity to advance your career while enjoying a fulfilling work-life balance.At TotalMed, we pride ourselves on providing our clients with the highest...

  • Cardiac Rehabilitation Specialist

    2 weeks ago

    Ashland, Massachusetts, United States Brigham & Women's Faulkner Hospital(BWFH) Full time

    Job SummaryWe are seeking a highly skilled Cardiac Rehabilitation Exercise Specialist to join our team at Brigham and Women's Faulkner Hospital. As a key member of our cardiac rehabilitation program, you will play a vital role in helping patients achieve their health and wellness goals.Key ResponsibilitiesDevelop and implement exercise programs tailored to...

  • Clinical Nurse Specialist

    4 weeks ago

    Ashland, Massachusetts, United States Amergis Full time

    Job Title: Clinical Nurse SpecialistWe are seeking a highly skilled Clinical Nurse Specialist to join our team at Amergis. As a Clinical Nurse Specialist, you will work in a variety of settings, including clinics, wellness centers, and immunization sites, to provide high-quality patient care and promote health and wellness.Responsibilities:Evaluate patient...

  • Cardiac Rehabilitation Specialist

    1 month ago

    Ashland, Massachusetts, United States Brigham & Women's Faulkner Hospital(BWFH) Full time

    Job SummaryWe are seeking a highly skilled Cardiac Rehabilitation Exercise Specialist to join our team at Brigham and Women's Faulkner Hospital. As a key member of our cardiac rehabilitation program, you will play a vital role in helping patients achieve their health and wellness goals.Key ResponsibilitiesDevelop and implement exercise programs tailored to...

  • Behavior Specialist

    2 weeks ago

    Ashland, Massachusetts, United States Soliant Full time

    Job OpportunityWe are seeking a qualified Behavior Specialist to join our team in a school-based setting.Key Responsibilities:Provide behavior support to students with special needsCollaborate with teachers and other professionals to develop and implement behavior plansConduct assessments and develop strategies to address challenging...

  • Nurse Specialist

    2 months ago

    Ashland, Massachusetts, United States Tenet Massachusetts Full time

    Job SummaryWe are seeking a skilled Nurse Specialist to join our team at Tenet Massachusetts. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and ensuring the delivery of exceptional clinical services.Key ResponsibilitiesAssess, plan, and implement direct clinical care to assigned patients on a per...

  • Therapeutic Mentor

    6 days ago

    Ashland, Massachusetts, United States Italian Home for Children Full time

    Job SummaryWe are seeking a skilled Therapeutic Mentor to join our team at Italian Home for Children. As a Therapeutic Mentor, you will play a vital role in providing therapeutic support to children and adolescents, helping them reach their full potential.Key ResponsibilitiesProvide therapeutic skill-building support to children and adolescents ages 3-20,...

  • Elementary Registered Behavior Specialist

    2 weeks ago

    Ashland, Massachusetts, United States Soliant Full time

    Job OpportunitySoliant is seeking a qualified Registered Behavior Technician (RBT) to support an Elementary school in the Ashland, Massachusetts area.Key Responsibilities:Assist students with behavioral needs in a 1:1 settingCollaborate with school staff to develop and implement behavior plansProvide support and guidance to students in a classroom...

  • Diagnostic Imaging Specialist

    6 days ago

    Ashland, Massachusetts, United States Tenet Massachusetts Full time

    Tenet Massachusetts is seeking a highly skilled Diagnostic Imaging Specialist to join their team in Ashland, Massachusetts.Job SummaryThe successful candidate will be responsible for performing basic diagnostic ultrasound procedures, as requested by a licensed physician. This role requires the ability to exercise professional judgment in providing health...

  • Nurse Specialist

    2 months ago

    Ashland, Massachusetts, United States Tenet Massachusetts Full time

    Job SummaryWe are seeking a skilled Nurse Specialist to join our team at Tenet Massachusetts. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to the overall success of our medical facility.Key ResponsibilitiesAssess and plan patient care to ensure optimal health outcomesImplement...

IT Support Specialist

2 months ago

Ashland, Massachusetts, United States Community Servings Full time
Job Overview

Position Title: Technical/Desktop Support Engineer Reports To: Director of Information Systems

FLSA Status: Exempt Department: Information Technology

Community Servings is dedicated to engaging the community by providing medically tailored, nutritious meals to individuals and families facing chronic and critical illnesses. We are committed to promoting racial and economic justice and health equity in all our initiatives and operational practices.

As a leading agency in the "Food is Medicine" sector, we deliver over 1 million medically tailored meals each year to clients experiencing health challenges and food insecurity in Massachusetts and Rhode Island. Our efforts also emphasize supporting the local food system, providing nutrition education, and running a workforce development program in food service. Over the past 34 years, we have successfully delivered more than 13 million free, scratch-made meals.

Position Summary:

The Technical/Desktop Support Engineer is responsible for both remote and onsite technical assistance, involving substantial interaction with end-users. We seek individuals who exhibit technical expertise, possess strong communication skills, and have a genuine interest in learning and participating in various IT functions.

Key Responsibilities:
  • Deliver exceptional customer service by promptly addressing and resolving technical inquiries and issues through various communication channels.
  • Facilitate the onboarding process for new employees, contractors, and temporary staff.
  • Install and maintain desktop and laptop systems, printers, and software while assessing new technological solutions.
  • Monitor the performance of desktop infrastructure and propose enhancements for improved efficiency.
  • Manage hardware and software inventory effectively.
  • Create and conduct training sessions to inform users about IT products and services.
  • Develop and maintain comprehensive documentation.
  • Guide users through the troubleshooting process step-by-step.
  • Follow up with users to ensure satisfaction with services provided.
  • Represent Community Servings with professionalism and integrity, contributing to the agency's mission.
Essential Skills and Knowledge:
  • A strong passion for problem-solving and analytical thinking.
  • A patient and friendly demeanor with excellent listening skills to understand customer inquiries and provide effective solutions.
  • A commitment to delivering outstanding customer service and prioritizing user satisfaction in all interactions.
  • A collaborative mindset with a willingness to accept constructive feedback.
  • A desire to learn new technologies and systems.
  • The ability to simplify complex technological processes and provide clear, step-by-step guidance.
  • Excellent verbal and written communication skills.
Qualifications:
  • Bachelor's degree or equivalent experience.
  • In-depth knowledge of computer systems with 3-5 years of experience in troubleshooting hardware and software issues.
Preferred Certifications:
  • Microsoft Certified Professional
  • Microsoft Certified Solutions Expert
  • CompTIA A+ Certification
  • HDI – Desktop Support Technician
Benefits:

We provide a comprehensive benefits package that includes:
  • Medical Insurance
  • Life, Short-Term, and Long-Term Disability Insurance
  • Paid Vacation, Holidays, Sick Leave, and Personal Time Off
  • Flexible Spending Accounts (Medical and Daycare)
  • Tuition Reimbursement
  • 403(b) Retirement Plan
  • Complimentary Dental Insurance
  • Daily Community Lunch
  • Free Parking
Community Servings values diversity and believes it drives excellence. We are committed to fostering an inclusive workforce that celebrates and promotes a variety of lived experiences.

Community Servings participates in E-Verify and will provide the federal government with the necessary information to confirm employment eligibility.