Operations Director

1 day ago

Santa Fe Springs, California, United States McKesson Full time
Job Title: Assistant Director of Operations

McKesson is a leading healthcare company that touches every aspect of healthcare. We deliver insights, products, and services that make quality care more accessible and affordable. Our team is dedicated to the health, happiness, and well-being of our employees and those we serve.

Key Responsibilities:

  • Develop and implement plans and programs to execute local strategic initiatives.

  • Establish performance expectations and operations policies for local staff to ensure superior customer service and employee performance.

DC Operations Management:

  • Understand, influence, and direct local operations activities to ensure DC performance within operational scorecard and P&L expense plans.

  • Manage a team of 150 mid-level managers, supervisors, trainers, lead material handlers, and material handlers.

  • Manage throughput and workflow in a highly automated, state-of-the-art distribution center.

  • Establish and maintain quality, accuracy, and productivity standards.

Technical Operations Management & Government Compliance:

  • Ensure DC compliance with all government and corporate regulations and reporting requirements.

  • Direct the careful management of all local security and safety programs to protect company assets and personnel welfare.

Human Resource Management:

  • Responsible for consistent application of field HR policies and practices and ensuring employee/management relations support optimal team performance.

  • Ensure compliance with all government regulations and statutes in the area of employment, wage & hour, and EEO/AA.

  • Responsible for providing leadership and support for on-going training initiatives for management and employees.

  • Ensure the use of recruitment activities resulting in the selection of qualified, superior candidates.

  • Direct staff to provide a work environment that fosters creativity, productivity, collaboration, and accountability.

Customer Service Management:

  • Lead local operations team in collaboration efforts with sales teams to obtain profitable business and maintain superior service for existing customers.

Delivery Management:

  • Contribute to timely, secure, accurate deliveries of DC products/services to market customer base through the optimum deployment of courier/delivery resources.

Financial/Credit/DEA Audit Management:

  • Responsible for ensuring the DC's financial/ARCOs performance is within or exceeds goals by ensuring accounting, budgeting, inventory, profitability, ARCOS, and auditing practices meet standards.

Requirements:

  • Degree or equivalent experience.

  • Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.

Critical Skills:

  • 1+ years operational and leadership experience overseeing team operations, including tactical aspects of distribution operations, warehouse management, labor management, project management, and financial management.

  • 3+ years' change management experience creating and implementing continuous improvement to reduce costs, streamline processes, and improve core operating procedures.

  • 3+ years' experience managing managers and supervisors in a production, distribution, or manufacturing environment.

  • 1+ years' experience developing teams with diverse backgrounds, including multi-cultural and multi-generational workforces.

  • Ability to be on-call and work various hours to manage across the 24-hour workday within the distribution center.

Additional Skills:

  • Understand distribution center pharmaceutical supply chain operations from beginning to end.

  • Six Sigma certification.

  • Experience in an automated DC is preferred.

  • Strong written and verbal communication skills.

Physical Requirements:

  • General Office Demands

  • Ability to work day or night shift

  • Ability to travel 10%

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience, and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities, may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$95,800 - $159,600

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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