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Director of Logistics and Operations
2 months ago
MCK McKesson Corporation is seeking a highly experienced and skilled Operations Director to lead our distribution center operations. As a key member of our leadership team, you will be responsible for overseeing the strategic management of our operations, ensuring the delivery of high-quality products and services to our customers.
Key Responsibilities- Strategic Management: Develop and implement plans and programs to achieve business objectives, including the development of performance expectations and operations policies and standards for local staff.
- DC Operations Management: Direct and manage local operations activities to ensure DC performance within operational scorecard and P&L expense plans, including managing a team of 150 mid-level managers, supervisors, trainers, lead material handlers, and material handlers.
- Technical Operations Management & Government Compliance: Ensure DC compliance with all government and corporate regulations and reporting requirements, including OSHA, DEA, CSMP, DOT, FDA, and corporate/regional directives and programs.
- Human Resource Management: Responsible for consistent application of field HR policies/practices, ensuring employee/management relations support optimal team performance, and providing leadership and support for on-going training initiatives for management and employees.
- Customer Service Management: Lead local operations team in collaboration efforts with sales teams to obtain profitable business and maintain superior service for existing customers.
- Delivery Management: Contribute to timely, secure, accurate deliveries of DC products/services to market customer base through the optimum deployment of courier/delivery resources within expense/profit target parameters.
- Financial/Credit/DEA Audit Management: Responsible for ensuring the DC's financial/ARCOs performance is within or exceeds goals by ensuring accounting, budgeting, inventory, profitability, ARCOS, and auditing practices of local personnel meet the standards established and monitored by DC management.
- 9+ years of professional experience and 1+ years of supervisory and/or management experience.
- 4-year degree or equivalent experience.
- 1+ years operational and leadership experience overseeing team operations including tactical aspects of distribution operations, warehouse management, labor management, project management, and financial management.
- 3+ years' change management experience creating and implementing continuous improvement to reduce costs, streamline processes, and improve core operating procedures.
- 3+ years' experience managing managers and supervisors in a production, distribution, or manufacturing environment.
- 1+ years' experience developing teams with diverse backgrounds including multi-cultural and multi-generational workforces.
- Ability to be on-call and work various hours to manage across the 24-hour workday within the distribution center.
- Understand distribution center pharmaceutical supply chain operations from beginning to end.
- Six Sigma certification.
- Experience in an automated DC is preferred.
- Strong written and verbal communication skills.
- General Office Demands
- Ability to work day or night shift
- Ability to travel 10%