Senior Analyst

4 weeks ago


Wilmington, Delaware, United States Citigroup Inc Full time
Job Summary

Citi ThankYou Rewards is a leading enterprise loyalty program with over 15 million members. As a Senior Analyst, you will play a key role in driving program growth and delivering a best-in-class customer experience. Your responsibilities will include supporting overall strategy, managing relationships with partners, and analyzing contractual obligations.

Key Responsibilities
  • Support overall strategy, including relationship management with partners and analysis of contractual obligations
  • Manage day-to-day business interactions and tactical priorities with partners
  • Support platform initiatives that drive program growth, working with partners and internal Citi teams
  • Analyze contractual obligations and determine contract/governance path forward
  • Develop decks for senior management updates and quarterly business reviews
  • Maintain a database of general performance, operational tracking, and marketing campaigns
Requirements
  • Bachelor's Degree required
  • Strong verbal and written communication skills, including presentation skills
  • Project management experience with ability to support project plans and work with diverse stakeholders
  • Solid organizational skills, with ability to successfully support multiple priorities
  • Relationship management skills with ability to deepen relationships and influence stakeholders
  • Detail-oriented with ability to question and identify opportunities within existing processes
About Citi

Citi is an equal opportunity and affirmative action employer. We are committed to diversity and inclusion in the workplace.



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