Senior Banking Relationship Manager

7 hours ago


Brockton, Massachusetts, United States Webster Bank Full time
{"title": "Banking Center Senior Relationship Banker", "description": "Role Overview

At Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities.

Key Responsibilities
  • Assist the Banking Center Manager in achieving sales, customer service, P&L management, operations, and employee development goals.
  • Take ownership of the banking center in the Manager's absence and ensure exceptional client experience.
  • Meet or exceed individual sales, service, and operations targets.
  • Process routine banking transactions accurately and prepare client applications to open accounts.
  • Build customer relationships by networking and prospecting to promote the Webster brand and create value.
  • Utilize lead management tools and resources to document activities and support segmentation strategy.
  • Assist with audits and operational standards, ensuring compliance with Federal and State laws, as well as bank policies and procedures.
  • Provide mentorship and guidance to colleagues, demonstrating leadership skills and modeling the way.
Requirements
  • High School diploma or GED required; college preferred.
  • 3-5 years customer sales/service experience with 1-2 years supervisory experience.
  • Demonstrated success in leading, coaching, and motivating.
  • Working knowledge of all products and services.
  • Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours.
What We Offer

Webster Bank offers a competitive salary range of $24.00 to $30.00 USD per hour, with the potential for incentive compensation. We're an equal opportunity employer and welcome applications from diverse candidates.

", "lang_code": "en-US"}

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