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Facilities Operations Supervisor

2 months ago

Durham, North Carolina, United States Duke Full time

Position Overview: The Facilities Operations Supervisor will lead a dedicated team within the Facilities Management sector, focusing on the effective delivery of facility services. This role is pivotal in orchestrating, resourcing, and overseeing all operational activities within the designated area.

Key Responsibilities:

  • Oversee and coordinate facilities management services for the community.
  • Develop and implement streamlined processes for efficient work distribution among staff.
  • Ensure adherence to daily operational protocols and key performance indicators.
  • Regularly assess work output for quality and efficiency, identifying areas for continuous enhancement.
  • Compile and present reports to track progress, highlight trends, and provide strategic insights.
  • Assist in budget formulation and fiscal planning for the department.
  • Monitor and reconcile budget expenditures, ensuring compliance with institutional policies.
  • Foster strong relationships with union representatives and staff as necessary.
  • Maintain open communication and positive interactions with faculty and staff across various departments.
  • Participate in emergency preparedness and response planning as required.
  • Manage personnel actions including hiring, promotions, and training.
  • Evaluate and recommend improvements for equipment and processes to enhance operational efficiency and safety.
  • Perform additional duties as assigned by departmental leadership.

Qualifications:

Education: A minimum of a 2-Year degree in Facilities Management or a related field is required.

Experience: At least eight years of direct experience in facilities management operations, with a minimum of three years in a supervisory role, or an equivalent combination of education and experience.

Duke University is committed to fostering a diverse and inclusive environment. We value collaboration, innovation, and the contributions of all individuals. Our success relies on the diverse perspectives and experiences of our community members.

Physical Requirements: Certain roles may require specific physical and mental capabilities. Further information and accommodations will be provided by the hiring department.