Operations Supervisor

4 weeks ago


Durham, North Carolina, United States RATP Dev USA Full time
Job Title: Operations Supervisor

At RATP Dev USA, we are seeking an experienced Operations Supervisor to join our team. This role is responsible for the administrative work involved in the planning, coordinating, and supervising of the daily operations of the Go Durham public transit system.

Key Responsibilities:
  • Assigns, directs, and supervises transit, dispatching, and related operations to ensure efficient and safe transportation services.
  • Monitors two-way radio communication and directs or assists operators to ensure on-time performance and respond to detours, accidents, and incidents.
  • Maintains accurate records of operator sign-in, dispatch control, attendance, and shift replacement.
  • Reviews payroll records for accuracy and ensures compliance with collective bargaining agreements.
  • Dispatches replacement buses and operators for vehicles involved in accidents or breakdowns and responds to equipment failures, schedule delays, and service problems.
Requirements:
  • Four years of direct transit operations experience is a minimum requirement.
  • Prior experience in a supervisory or leadership position is a plus.
  • Post-secondary training in supervision/management, safety, training, human resources, or related fields is desired.
What We Offer:

At RATP Dev USA, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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