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Insurance Customer Support Specialist

2 months ago

Palatka, Florida, United States Edith Aldrich - State Farm Agent Full time
Exciting Opportunity at Edith Aldrich State Farm AgencyBenefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
About the Role:
As a vital member of the Edith Aldrich State Farm agency, you will be instrumental in fostering exceptional client interactions that drive the success of our insurance services. Your attention to detail, customer service proficiency, and enthusiasm for helping others will make you a standout candidate. By addressing client inquiries, collaborating with colleagues, and understanding community needs, you will enhance your career while making a meaningful impact.

If you possess a customer-focused mindset and a collaborative spirit, we are eager to learn more about you. We provide opportunities for advancement for individuals with a strong ambition and sales orientation.

Key Responsibilities:
  • Establish and nurture customer relationships, ensuring timely follow-ups.
  • Provide prompt, accurate, and courteous customer service, including addressing insurance questions, policy details, and claims.
  • Adopt a needs-based approach to inform customers about insurance options.
  • Communicate effectively to fulfill customer needs and support business development.
Qualifications:
  • Genuine passion for customer service
  • Ability to engage with clients, respond to their inquiries, and anticipate their needs.
  • Excellent communication skills to assist customers and work collaboratively with team members.
  • Proactive approach to problem-solving.
Perks:
  • Competitive hourly compensation with commission/bonus potential
  • Opportunities for professional growth and career advancement
  • Generous paid time off benefits (vacation, personal, sick days)
  • Valuable career development opportunities