Mortgage Loan Processing Specialist
4 weeks ago
At Digital Risk, we are seeking a highly skilled Mortgage Loan Processing Specialist to join our team. As a key member of our loan processing team, you will be responsible for performing a variety of loan documentation duties on complex loan packages and ensuring compliance with policies and procedures for loan products.
Key Responsibilities:- Manage an assigned pipeline of 31 plus loans on a daily and weekly basis
- Reviews loans in process daily and determines what is needed to process loans quickly
- Verifies W2 Income approval conditions and clears routine title
- Review loans to ensure loan/property meets investor guidelines
- Main point of Customer Contact to gather supporting documentation to prepare the loan for Underwriting
- Provides follow-up on a consistent basis with customers during the loan processing period
- Analyzes loan files and submits completed loan packages for approval to underwriting
- Responds to inquiries from customers, advisors and vendor partners regarding status of loans in process
- Maintains status of all files in process and updates as needed; keeps abreast of Investor guidelines and changes that may affect loan status
- Ensures regulatory compliance
- Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
- Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
- Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
- Ensure customer service surveys maintain the rating level designated by management
- Communicate with all parties involved in the transaction to keep them informed of file status
- Review and analyze all necessary documentation, including borrower docs and third-party docs
- Interpret policies while analyzing applicant information, property and documentation
- 4+ years of Loan Processing experience dealing with high volume
- Thorough working knowledge of real estate documentation, policies, compliance and procedures
- Proficient in mortgage loan processing
- Excellent customer service and communication skills
- Excellent written and oral communication skills
- Strong organizational, problem-solving and analytical skills
- Able to prioritize multiple competing tasks and manage time effective in a fast paced environment
- Acute attention to detail
- Proficient on computer programs required for position
- Adheres to directives, procedures and standards
- Ability to work in a paperless environment
- Computer proficiency including Microsoft Office Product Suite
- Good computer knowledge; paperless environment
- Candidates must be available to work outside of normal business hours when necessary
- Fast-paced daily work output
- Possible long hours/overtime
- The ability to work under stressful situations
- The ability to establish priorities quickly as circumstances dictate
- Ability to manage large caseloads with tight deadlines
- Work with direct supervision
Full-time
Pay:$29.00 per hour
Benefits:- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
- Please provide a contact number and email address.
- High school or equivalent (Required)
- Mortgage Loan Processing: 4 years (Required)
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