ITSM and EX Sales Expert

4 days ago


Philadelphia, Pennsylvania, United States Freshworks Full time

ITSM and EX Sales Expert: We are seeking a seasoned ITSM and EX Sales Expert to join our team at Freshworks. As an Account Executive, Enterprise, you will be responsible for navigating complex sales cycles and securing high-value deals in the enterprise market.

Key Responsibilities:

  • Solution Selling: Develop tailored ITSM and EX strategies for enterprise clients
  • Stakeholder Management: Collaborate with diverse decision-makers across departments to address their unique challenges
  • Pipeline Management: Build, maintain, and execute a robust sales pipeline
  • Customized Engagements: Create and present compelling value propositions that align with enterprise customer goals and budgets
  • Collaborative Approach: Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless end-to-end experiences for prospects and clients

Qualifications:

  • 5-8 years of proven success in SaaS enterprise sales
  • Advanced knowledge of SaaS platforms and their role in driving enterprise efficiency
  • Hands-on experience with departmental ITSM solutions and advanced EX platforms designed to enhance productivity and employee engagement
  • Mastery in solution selling and pipeline management
  • Strong analytical abilities to assess customer needs and provide tailored recommendations

Salary Range: $104,000 - $143,500 USD per year + Variable Compensation (where applicable)

About Freshworks:

Freshworks is a global software company that provides cloud-based software solutions for customer relationship management (CRM), sales automation, marketing automation, IT service desk, and more. Our products empower businesses to deliver exceptional customer experiences and improve employee productivity.


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