Store Manager in Training Position

1 day ago


Evansville, Indiana, United States Insomnia Cookies Full time

Insomnia Cookies' Competitive Benefits Package:

  • Market-competitive hourly compensation, up to $20.00 an hour.
  • Eligibility for end-of-period store bonus.
  • Comprehensive benefits available on the first day of the month after 60 days of employment.
  • $ monthly cellphone stipend.
  • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness.
  • Job stability with a rapidly growing and reputable company.
  • Achievable growth/promotion opportunities.
  • A fun, exciting team environment.
  • FREE cookies with every shift.

Key Responsibilities as a Retail Management Trainee:

  • Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager (GM) is not present.
  • Supervise, train, and coach 2-5 team members engaged in both cookie sales and customer deliveries.
  • Lead new hourly staff onboarding and initial training.
  • Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
  • Support Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
  • Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired Skills and Experience:

  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.


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