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Customer Service Ambassador

1 month ago

Grand Rapids, Michigan, United States AtWork Group Full time

We are seeking a highly skilled Customer Service Ambassador to join our team at AtWork Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients nationwide. Your primary focus will be on managing customer queries and complaints in a professional and empathetic manner. Key responsibilities include:

Key Responsibilities:
  • Maintaining a positive and professional attitude towards customers at all times
  • Responding promptly to customer inquiries and resolving complaints in a timely manner
  • Communicating effectively with customers through various channels
  • Processing orders, forms, and requests with accuracy and efficiency
  • Providing feedback on the customer service process to improve efficiency and effectiveness

Requirements for this role include:

Requirements:
  • High school diploma or equivalent
  • Ability to remain calm under pressure and provide excellent customer service
  • Proficiency in using computers and software applications
  • Experience working in customer support or a related field

At AtWork Group, we are committed to providing exceptional customer service and support to our clients. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.