Customer Service Representative

3 days ago


Copperas Cove, Texas, United States Intelogix Corporation Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative - Financial Collections to join our team. As the primary point of contact for customers, you will be responsible for resolving issues, providing assistance, and ensuring a positive experience.

Key Responsibilities:
  • Serve as the primary point of contact for customers via phone, addressing inquiries and resolving complaints.
  • Maintain a thorough understanding of products, services, and policies to effectively assist customers.
  • Accurately document customer interactions and transactions across all tools/platforms.
Requirements:
  • High School Diploma or equivalent.
  • Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions.
  • Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs.

This is a full-time, non-seasonal position with a competitive salary of up to $16.00/hour and a range of benefits including paid training, medical, dental, and vision insurance, and paid time off.



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