Outbound Collection Representative

2 days ago


Copperas Cove, Texas, United States Intelogix Corporation Full time

**Career Opportunity:**

At Intelogix Corporation, we are committed to delivering exceptional customer service and support to our clients. We are seeking an Outbound Collection Representative to join our team, serving as the primary point of contact for customers via phone and making outbound financial collection calls to persuade customers to make payments on past due accounts.

The ideal candidate will possess excellent communication skills, problem-solving abilities, and a customer-focused mindset. You will work closely with other departments to resolve customer issues and escalate complex problems as necessary.

**Responsibilities:**

  • Serve as the primary point of contact for customers via phone
  • Make outbound financial collection calls to persuade customers to make payments on past due accounts
  • Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions

**Requirements:**

  • Must be 18 years of age or older
  • High School Diploma or equivalent
  • Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions

**Benefits Package:**

  • Paid Training
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Employee Discounts
  • Career Advancement Opportunities
  • Salary: Up to $16.00/hour


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