Customer Sales Representative

5 days ago


Apache Junction, Arizona, United States Mediacom Communications Corporation Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Provide a positive customer experience in a prompt and professional manner.
  • Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services.
  • Resolve billing concerns, troubleshoot service issues, process payments, and schedule service and installation appointments.
  • Perform direct customer support for all customers consistent with Mediacom's policies and procedures.
Requirements
  • High school diploma or GED required; Associates degree preferred.
  • 1-3 years' experience in retail and/or consumer sales.
  • Exceptional relationship-building skills.
  • Excellent communication skills.
  • Ability to multi-task and prioritize in a fast-paced environment.
  • Effective cash handling skills.
  • Valid driver's license and satisfactory driver record may be required for some locations.
  • Must demonstrate intermediate to advanced PC skills.
  • Sales ability and willingness to meet sales goals.
  • Able to stand for long periods.
  • Occasional travel to other sites within the region.
  • Ability to work evenings, weekends, and holidays and overtime as needed.
Benefits
  • Health, vision, and dental insurance.
  • Paid vacation, holidays, and flex paid time off.
  • 401K with generous company match.
  • Employee discounts on Mediacom services, where available.
  • Education Enrichment up to $5,000 per year for qualified employees.
  • Employee Wellness Program.


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