Restaurant Operations Manager
4 weeks ago
Aviva Brick Oven in Warrendale is seeking an experienced Restaurant Operations Manager to oversee the day-to-day operations of the dining room and take-out area. The ideal candidate will have a proven track record of managing front of house staff, ensuring exceptional customer service, and maintaining a clean and organized environment.
Key Responsibilities:
- Manage a team of front of house staff, including scheduling, training, and general supervision
- Oversee the completion of opening and closing duties, ensuring the cleanliness of the entire restaurant
- Assist with daily deposits and balancing cash drawers
- Edit menus through 3rd party software and in-house
- Perform weekly bar inventory
- Provide excellent customer service and leadership to employees
- Enforce and monitor health, safety, and sanitation standards
- Handle guest complaints according to guidelines
- Collaborate with the General Manager and Kitchen Management to provide a seamless experience
Requirements:
- 1+ years of restaurant experience
- Excellent customer service and interpersonal skills
- Organized and capable of multi-tasking with attention to detail
- Knowledge of Microsoft applications, including Word and Excel
- High standards of personal hygiene and personal appearance
- Ability to be on feet for several hours at a time
- Experience using POS systems preferred
We are a family-owned and operated restaurant with a strong customer base. We have an open kitchen, so cleanliness and professionalism are essential.
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Restaurant Operations Manager
1 day ago
Warrendale, Pennsylvania, United States J and J Hospitality Group LLC Full timeJob SummaryWe are seeking a highly organized and customer-focused Restaurant Operations Manager to join our team at Aviva Brick Oven in Warrendale. This role is responsible for the day-to-day operation and management of the dining room and take-out area, supervising front of house staff, and reporting to the General Manager.
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