Quality Assurance Manager

3 weeks ago

Warrendale, Pennsylvania, United States Mackinnon & Partners Full time

About the Role:

This is a plant-based role at Mackinnon & Partners, coordinating and supervising Quality, Health and Safety, and Environmental activities within the OEM division. The position may require travel to other sites within the US.

Main Duties & Responsibilities:

Quality:

  • Establish, implement, and maintain processes needed for the Quality Management System (QMS).
  • Lead a team of Quality Engineers and Quality Auditors/Inspectors, allocating tasks, managing escalations, and performing performance management and training.
  • Advise and support the leadership team in making informed decisions, engaging with internal and external stakeholders from a QHSE perspective.
  • Ensure all products meet manufacturing specifications and customer requirements.
  • Assure effective communication with corporate and customer quality departments in regular activities and emergency cases.
  • Support overall quality control aspects of in-process and finished products (pre-delivery inspection).
  • Manage quality activities to meet KPIs and collect quality data for reports and statistics.
  • Manage internal process audits and external audits, with external consulting support available if needed. ISO 9001 & ISO 14001.
  • Responsible for collecting, sorting, and managing customer warranty claims for certain customers.
  • Audit internal hose assembly lines to detect issues, conduct risk assessments, and follow up on corrective actions.
  • Identify root causes of issues using structured problem-solving methodologies and implement corrective action plans.
  • Support continuous improvement activities to enhance competence using suitable tools.
  • Conduct quality-based training and education for employees to enhance the quality mindset geared towards defect prevention (Quality Assurance).

Health & Safety:

  • Maintain a safe working environment for themselves and others within the scope of the company's Health and Safety Policy.
  • Responsible for monitoring Health and Safety Matters (Risk assessments, safe use of equipment, COSHH, Emergency & Evacuation, Accident and Incident reporting & Manual Handling).
  • Carry out risk assessments as needed and consider how risks could be reduced and notify relevant parties.
  • Outline safe operational procedures identifying and considering all relevant hazards.
  • Carry out regular site inspections to check policies and procedures are being properly implemented.
  • Ensure working practices are safe and comply with legislation.
  • Prepare health and safety strategies and develop internal policy.
  • Lead in-house training with managers and employees about health and safety issues and risks.
  • Keep records of inspection findings and produce reports suggesting improvements.
  • Record incidents and accidents and produce statistics for managers.
  • Keep up to date with new legislation and maintain a working knowledge of all Health and Safety Executive (HSE) legislation and any developments affecting the employer's industry.
  • Produce management reports, newsletters, and bulletins.
  • Ensure equipment is installed safely following corporate guidelines/procedures.
  • Manage and organize the safe disposal of hazardous substances.
  • Advise on a range of specialist areas, e.g. fire regulations, hazardous substances, noise, safeguarding machinery, and occupational diseases.

About the Candidate:

  • A technical degree in mechanical or related engineering field is desirable.
  • 5 years minimum related to quality control and health and safety experience engineering-based preferably hydraulics.
  • Experience in managing a QHSE team, conducting audits, and performing risk assessments would be advantageous.
  • Strong attention to detail and ability to identify deviations from quality standards.
  • Ideally would have knowledge of ISO 9001 and ISO 14001 standards.
  • Familiarity with Quality Models and Tools.
  • Knowledge of Lean / Continuous improvement.

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