Regional Director, Clinical Outreach and Development
6 hours ago
This is a rare opportunity to lead the go-to-market efforts for one of the fastest-growing startups in the healthcare industry. As a Regional Director, you will be granted an unparalleled level of responsibility, defining how we open and win in new markets. You will manage a state-wide or multi-state region, supporting Directors and Managers who represent Charlie Health in the region. You will work closely with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Responsibilities- Support new admissions goals, ensuring the team's overall performance meets or exceeds regional performance goals
- Manage and lead a team of Clinical Outreach Directors and Managers in a specific region, ensuring regional performance goals are met or exceeded
- Measure and own KPIs across your region, reporting upwards on a monthly basis
- Develop and operationalize GTM strategy for efficient new market penetration
- Create, build, and manage relationships with referral sources across priority markets
- Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
- Design strategies to better support and engage referral partners across different channels
- Deepen Charlie Health's penetration across existing partnerships
- Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
- Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
- Must be based in Northern California
- 10+ years of business development experience, including 3+ years of experience in sales leadership
- Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
- Work authorized in the United States and native or bilingual English proficiency
- Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / clinical outreach setting
- Experience managing, coaching, and motivating a business development team
- Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
- Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
- Ability to energize, communicate, and build rapport at all levels within an organization
- Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners
- Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
- Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
- Expert in advising, presenting to, and persuading senior corporate personnel
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