Customer Service Representative

5 days ago


Miami, United States SNI Companies Full time

About SNI Companies

SNI Companies is a leading provider of staffing solutions, and we are currently seeking a highly skilled Customer Service Representative to join our team.

Job Summary

We are looking for a customer-focused individual to provide exceptional service to our clients and customers. The ideal candidate will have excellent communication skills, problem-solving abilities, and a commitment to delivering outstanding customer service.

Key Responsibilities

  • Answer inbound and outbound phone calls to resolve customer inquiries and concerns
  • Respond to customer inquiries via phone, email, and other communication channels
  • Assist customers with order placement, modifications, and cancellations
  • Investigate and resolve customer issues in a timely and professional manner

Requirements

  • Experience working in a call center or customer service environment
  • Excellent communication and interpersonal skills
  • Bilingual skills in English and Spanish are a plus

What We Offer

SNI Companies offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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