Customer Service Representative

4 months ago


Miami, United States Fyzical - Little River Full time
Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Miami, FL, that is a perfect fit for you

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations.  We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Miami, FL

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together.

Start down your exciting career path today by applying for our Customer Service Representative job openingResponsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion


  • Miami, United States Prime Time Executives Full time $40,000 - $50,000

    Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Representative position might be what you are looking for!Prime Time Executives...


  • Miami, United States Prime Time Executives Full time $40,000 - $50,000

    Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Representative position might be what you are looking for!Prime Time Executives...


  • Miami, United States Moon Moments Ltd Full time

    Customer Service Representative - Immediate Start | Paid Weekly On-site in Miami, FL A fantastic opportunity awaits in Miami, FL for an on-site Sales Customer Service Representative within our client's dynamic sales and marketing team. If you're passionate about driving sales and thrive on delivering top-notch service while achieving tangible results, we...


  • Miami, United States SSM Services, inc Full time $45,000 - $55,000

    Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...


  • Miami, United States SSM Services, inc Full time $40,000 - $55,000

    Job DescriptionJob Description​​​​​Our Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive  hands-on training to become a...


  • Miami, United States SSM Services, inc Full time $40,000 - $55,000

    Job DescriptionJob Description​​​​​Our Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive  hands-on training to become a...


  • Miami, United States Smoothstar Tech Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Customer Service Representative Job SummarySmoothstar Tech is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to TurboTax customers via phone, email, and chat....


  • Miami, United States A B Property Services, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at A B Property Services, Inc.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded. This role requires a strong ability to...


  • Miami, United States blackinamerica Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Blackinamerica. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Miami, United States Inktel Direct Corporation Full time

    {"Job Title": "Customer Service Representative", "Job Description": "**Job Summary**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Inktel Direct Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and...


  • Miami, United States PeopleReady Full time

    Customer Service Representative PeopleReady of Miami South, FL is now hiring Customer Service Representatives! Customer Service Representative is responsible for answering phones, redirecting calls as needed, assisting customer inquiries, defusing and problem solving issues as they arise. Clerical duties are also required and can vary widely, from...


  • Miami, Florida, United States Envoy Air Inc. Full time

    Customer Service RepresentativeEnvoy Air Inc. is seeking a Customer Service Representative to join our team at the Miami International Airport. As a Customer Service Representative, you will be responsible for providing a high level of customer service to the traveling public by assisting passengers with their needs.Key Responsibilities:Welcoming customers...


  • Miami, United States Inktel Direct Corporation Full time

    {"h1": "Customer Service Representative", "p": "At Inktel Direct Corporation, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through various communication channels.Responsibilities:* Provide timely and effective responses to...


  • Miami, United States SSM Services Full time

    Job DescriptionJob Description​​​​​Our Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...


  • Miami, United States Pico Propane Full time

    Job SummaryThe Customer Service Representative will interact with customers by proactively addressing inquiries and resolving customer concerns in addition to providing service to customers at the bottle dock station. Our Customer Service Representatives are committed to Service, Efficiency and Safety.Key ResponsibilitiesInteract with customers via...


  • Miami, United States Fresh Form Draft Full time

    Customer Service RepresentativeDepartment: Synchro Speak Employment Type: Full Time Location: Miami, FL Compensation: $18.00 - $28.00 / hour DescriptionSynchro Speak is a professional communication consulting firm dedicated to enhancing organizational effectiveness through advanced communication strategies. Synchro Speak specializes in speech coaching,...


  • Miami, United States Leeds Professional Resources Full time

    Responsibilities:- Provide exceptional customer support through phone, email, and chat channels, responding to customer inquiries in a timely and professional manner.- Utilize a variety of communication skills to effectively communicate with customers, including active listening and clear verbal communication.- Resolve customer complaints and concerns in a...


  • Miami, United States Leeds Professional Resources Full time

    Responsibilities:- Provide exceptional customer support through phone, email, and chat channels, responding to customer inquiries in a timely and professional manner.- Utilize a variety of communication skills to effectively communicate with customers, including active listening and clear verbal communication.- Resolve customer complaints and concerns in a...


  • Miami, Florida, United States PeopleReady Full time

    Customer Service RepresentativePeopleReady of Miami South, FL is now hiring Customer Service Representatives Customer Service Representative is responsible for answering phones, redirecting calls as needed, assisting customer inquiries, defusing and problem solving issues as they arise. Clerical duties are also required and can vary widely, from organizing...


  • Miami, United States PeopleReady Full time

    Job Description Customer Service Representative PeopleReady of Miami South, FL is now hiring Customer Service Representatives! Customer Service Representative is responsible for answering phones, redirecting calls as needed, assisting customer inquiries, defusing and problem solving issues as they arise. Clerical duties are also required and can vary widely,...