Customer Service Representative
4 days ago
Overview:
At Massage Envy, we're passionate about helping others feel their best. As a Sales and Service Associate, you'll play a key role in delivering an exceptional experience for our clients and growing our member base.
Perks and Pay:
- Competitive base pay plus bonuses and commissions
- Employer healthcare plans available, including medical, dental, and vision
- Paid Time Off
- Employee Referral Bonus Program
- Employee Assistance Program
- Free massage, skincare, or stretch service each month, depending on hours worked
- 40% off all products
Day-to-Day:
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support:
- Trained leadership that is invested in your success
- Award programs, like Sales Associate of the Year
- A caring community that strives to celebrate individuality and share knowledge
If you're passionate about helping others and committed to delivering exceptional service, we'd love to meet you.
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