Travel Consultant
4 weeks ago
About Us
">At AAA East Central, we're driven by a passion for delivering exceptional service to our members. With a rich history dating back to 1902, we've grown into the largest federation of AAA clubs in the nation, serving over 17 million members across 21 states.
Career Opportunities
">We're seeking career-minded, service-driven professionals to join our team as Travel Agents. As a key member of our team, you'll have the opportunity to make a lasting impact on our members' lives and help them achieve their travel goals.
Job Summary
">This role involves working with customers to plan and book their travel arrangements, including flights, hotels, and car rentals. You'll also be responsible for providing excellent customer service, resolving any issues that may arise during the booking process, and promoting additional services to enhance the overall travel experience.
Responsibilities
">- Sales: Meet or exceed sales targets by selling travel packages, insurance products, and other related services to customers.
- Customer Service: Provide exceptional customer service to resolve any issues or concerns related to travel bookings or services.
- Product Knowledge: Stay up-to-date on product offerings, services, and promotions to effectively communicate with customers and meet their needs.
- Teamwork: Collaborate with colleagues to achieve sales targets, share knowledge, and provide support when needed.
Requirements
">- Education: High school diploma or equivalent required; 2-4 year college degree preferred.
- Experience: At least 2 years of successful retail sales or banking experience, or leisure travel agency background in a goal-oriented environment.
- Certifications/Licenses: Must pass comprehensive criminal background check and thorough urine sample drug screening.
What We Offer
">We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience, plus benefits, bonuses, and opportunities for professional growth and development.
Benefits
">- Extraordinary medical, dental, vision, and life benefits.
- 401(k) Savings Plan with company match.
- Tuition assistance.
- PTO for community volunteer programs.
- Wellness program.
- Employee discounts (membership, insurance, travel, entertainment, services, and more).
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