Contact Center Associate
3 weeks ago
This is an exciting opportunity to work as a Contact Center Specialist at Northwest LLC. As a member of our team, you will be responsible for providing top-notch customer service, resolving issues efficiently, and contributing to the success of our organization.
Key Responsibilities:- Customer Interaction: Engage with customers through various channels, including phone, email, and chat, to understand their concerns and provide effective solutions.
- Troubleshooting: Analyze customer complaints, identify root causes, and resolve issues promptly to ensure customer satisfaction.
- Team Collaboration: Work collaboratively with other team members to achieve common goals, share knowledge, and improve processes.
- Continuous Learning: Stay updated on new technologies, products, and services to enhance your skills and provide better support to customers.
To excel in this role, you should possess excellent communication and problem-solving skills, a strong work ethic, and a passion for delivering exceptional customer service.
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Contact Center Associate
10 hours ago
Erie, Pennsylvania, United States Northwest Bank Full timeJob DescriptionAs a Contact Center Specialist at Northwest Bank, you will be responsible for providing quality and efficient customer service to clients. You will utilize multiple customer databases and provide technical assistance as required.Our Contact Center is open Monday through Friday 8:00 AM - 8:00 PM and Saturday 9:00 AM - 1:00 PM and is closed...
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Contact Center Representative
9 hours ago
Erie, Pennsylvania, United States Northwest Bank Full timeRole OverviewNorthwest Bank's Contact Center is a fast-paced and dynamic environment where customer service professionals like you thrive. As a Contact Center Representative, you will have the opportunity to make a lasting impression on our clients by providing exceptional support and resolving issues efficiently.Key Responsibilities:Provide personalized...
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Contact Center Support Specialist
3 weeks ago
Erie, Pennsylvania, United States Northwest LLC Full timeJob OverviewThe Contact Center Specialist I role involves delivering high-quality customer service and support to clients across various channels. This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal abilities.Duties and ResponsibilitiesAddress customer inquiries and concerns through phone,...
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Call Center Specialist
8 hours ago
Erie, Pennsylvania, United States Northwest Bank Full timeCustomer Service RoleThe Contact Center Specialist plays a vital role in providing exceptional customer service to clients. As a member of our team, you will be responsible for answering customer inquiries, resolving issues, and providing solutions to meet their needs.Our Contact Center is equipped with the latest technology to ensure that you have the tools...
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Nursing Support Associate
3 weeks ago
Erie, Pennsylvania, United States Nightingale Nursing and Rehab Center Full time**Job Overview:**Nightingale Nursing and Rehab Center is committed to providing high-quality care to our residents, and we are seeking a dedicated and compassionate Nursing Support Associate to join our team. As a Certified Nursing Assistant, you will be an integral part of our interdisciplinary care team, working closely with nurses, therapists, and other...
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Bowling Center Team Member
1 month ago
Erie, Pennsylvania, United States Round1 Full timeWe are seeking a skilled and friendly Food and Beverage Associate to join our team at Round1. In this role, you will be responsible for providing exceptional customer service while supporting the operation of the Food and Beverage Department.Key ResponsibilitiesFood and Beverage Operations: Operate POS registers for food and drinks, prepare food and beverage...
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Production Maintenance Associate
2 days ago
Erie, Pennsylvania, United States Essentra Full timeAbout UsEssentra is a leading global provider of essential products and solutions. We have over 3,000 employees across 28 countries, with 14 manufacturing facilities, 24 distribution centers, and 33 sales & service centers serving 69,000 customers worldwide.The RoleWe are seeking a skilled Production Maintenance Associate to join our team in Erie, PA. As a...
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Event Operations Associate
2 days ago
Erie, Pennsylvania, United States Erie Events Full timeAbout the RoleThe Event Operations Associate will be responsible for ensuring seamless guest experiences across our venues, including Bayfront Convention Center, Erie Insurance Arena, Warner Theatre, and UPMC Park. As a key member of our team, you will be responsible for operating walk-through magnetometers, managing patron flow, and enforcing venue rules...
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Sales and Support Associate
3 weeks ago
Erie, Pennsylvania, United States Graybar Full timeAbout the JobThis Customer Service Representative position is responsible for serving as the primary point of contact for customers, ensuring their satisfaction through timely and professional support. The ideal candidate will possess strong communication skills and the ability to handle a wide range of customer interactions.Key Responsibilities:Serve as the...
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Facility Security Associate
2 weeks ago
Erie, Pennsylvania, United States Gateway Rehab Full timeJob SummaryWe are looking for a highly motivated Facility Security Associate to join our team at Gateway Rehab Centers in Erie, PA. In this role, you will be responsible for providing custody and control functions for patients enrolled at the center.Key Responsibilities:Monitors patient movement into and out of the facilityMaintains knowledge of all facility...
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Retail Sales Associate
2 weeks ago
Erie, Pennsylvania, United States Pilot Flying J Full timePilot Flying J is a leading travel center company with locations across the US. We are currently seeking a Retail Sales Associate to join our team.About the RoleWe are offering an estimated salary of $40,000 - $60,000 per year, depending on experience. As a Retail Sales Associate at Pilot Flying J, you will be responsible for providing fast and friendly...
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Caring Professional for Child Development
2 weeks ago
Erie, Pennsylvania, United States Erie Family Center Full timeJob Title: Caring Professional for Child DevelopmentAbout Us: Erie Family Center is dedicated to providing a nurturing environment for children and families. Our mission is to empower individuals and communities through education, support, and resources.Job Summary:We are seeking a Caring Professional for Child Development to join our team. This role...
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Winery Sales Associate
4 weeks ago
Erie, Pennsylvania, United States Deer Creek Winery Full timeAt Deer Creek Winery, we're seeking dynamic individuals to join our Millcreek Mall tasting room team for the holiday season. As a sales associate, you'll provide exceptional customer experiences and help guests find their perfect wine match.About UsWe're a renowned winery committed to delivering unparalleled service and an unforgettable experience.Sales...
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Mental Health Therapist Specialist
2 weeks ago
Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timeAbout the RoleAs a Behavioral Health Therapist II at UPMC - Pittsburgh Medical Center, you will have the opportunity to make a meaningful difference in the lives of individuals and families in need.Estimated Salary Range: $60,000 - $80,000 per year (dependent on experience)The successful candidate will be responsible for providing individual and group...
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Early Childhood Development Associate
3 weeks ago
Erie, Pennsylvania, United States Bright Horizons Children's Centers Full timeEarly Childhood Education OpportunitiesBright Horizons Children's Centers offers a rewarding opportunity to pursue a career in early childhood education. As a key member of our team, you will contribute to shaping the next generation of learners and leaders. Our collaborative workplaces are designed to support personal growth and create a safe, nurturing...
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Family Support and Logistics Coordinator
1 month ago
Erie, Pennsylvania, United States Erie Family Center Full timeAbout the RoleWe are seeking a highly skilled Family Support and Logistics Coordinator to join our team at the Erie Family Center.Job SummaryThe Family Support and Logistics Coordinator is responsible for coordinating childcare and transportation services for families attending groups at our center. This role requires exceptional organizational and...
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Customer Relationship Specialist
4 weeks ago
Erie, Pennsylvania, United States Preston Auto Group Full timeJob DescriptionThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers, and scheduling appointments for the Sales Associates.YOUR DAILY INTERACTIONS WILL INCLUDE WORKING CLOSELY WITH THE BDC MANAGER, SALES ASSOCIATES, SALES MANAGERS, SUPPORT STAFF, AND CUSTOMERS.Key...
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Erie Donation Center Staff
2 weeks ago
Erie, Pennsylvania, United States Goodwill Industries of Northeast Ohio and Northwest Pennsylvania Full timeJob SummaryWe are currently hiring a Donation Support Associate to join our team at our Erie location. This role is perfect for individuals who are passionate about providing exceptional customer service and working in a fast-paced environment.The primary responsibilities of this role include accepting and processing donations from donors, as well as...
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Customer Relationship Associate
2 weeks ago
Erie, Pennsylvania, United States Citizens Full timeAbout the RoleIn this role, you will be the primary point of contact for our customers, providing personalized support and guidance to help them achieve their financial goals. You will work closely with our branch team to ensure seamless delivery of services and products.
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Banking Relationship Specialist
4 weeks ago
Erie, Pennsylvania, United States Northwest Bank Full timeJoin Our TeamWe are seeking a talented and motivated individual to join our team as a Contact Center Specialist at Northwest Bank. As a key member of our team, you will be responsible for delivering exceptional customer service to clients, handling multiple customer databases, and providing technical support as needed.Salary Range: $58,000 - $78,000 per...