Banking Relationship Specialist

3 weeks ago


Erie, Pennsylvania, United States Northwest Bank Full time
Join Our Team

We are seeking a talented and motivated individual to join our team as a Contact Center Specialist at Northwest Bank. As a key member of our team, you will be responsible for delivering exceptional customer service to clients, handling multiple customer databases, and providing technical support as needed.

Salary Range: $58,000 - $78,000 per year, depending on experience and qualifications.

About the Role:

  • You will work closely with our team to achieve monthly call quality performance
  • You will educate clients on the benefits of Northwest products and services
  • You will maintain client and Northwest confidentiality

Requirements:

  • High School Diploma or Equivalent preferred
  • Associate Degree in Related Subject preferred

Benefits:

  • Shift differential for hours worked after 5:00 PM
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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