Operations Manager

1 week ago


Owasso, Oklahoma, United States Hawaiian Bros Island Grill Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Hawaiian Bros Island Grill. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of restaurant staff to achieve exceptional results
    • Develop and implement strategies to improve restaurant performance and efficiency
    • Monitor and control labor costs, inventory, and other operational expenses
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive dining experience
    • Address customer complaints and concerns in a professional and timely manner
  • Quality Control
    • Ensure that all food and beverages meet our high standards of quality and presentation
    • Monitor and maintain a clean and safe working environment
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and reporting
    • Monitor and control cash handling, inventory, and other financial transactions
Requirements
  • 3+ years of experience in restaurant management or a related field
  • Proven track record of success in leading high-performing teams
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; bachelor's degree preferred


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