Healthcare Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at NextCare Holdings Inc.
About the Role
The Healthcare Operations Manager will be responsible for the day-to-day management of our urgent care facility, ensuring that all operations run smoothly and efficiently.
Key Responsibilities
- Manage and oversee the facility's resources and staff, ensuring compliance with established policies and procedures.
- Direct and coordinate the activities of the facility, including staff scheduling, provider and patient relations, and billing and collections processes.
- Implement procedures to optimize patient care and manage the budget, billing, and marketing.
- Hire and train staff members, ensuring that they have the necessary skills and knowledge to perform their duties.
- Monitor and maintain the credentials and licensures of clinic staff, ensuring that they are complete and accurate.
- Ensure that the facility operates in compliance with applicable State and Federal guidelines and regulations.
- Conduct monthly staff meetings and ensure that staff completes required learning and training courses.
- Proactively address issues that prevent the facility from running smoothly.
- Participate in vacation and illness coverage when other staff members are unavailable.
Requirements
- Minimum of High School diploma or equivalent.
- Current healthcare professional level CPR certification issued by American Heart Association, American Red Cross, American Safety Health Institute, or National Safety Council.
- Strong written and verbal communication skills, with a focus on teamwork and customer service.
- Ability to be flexible, multitask, and troubleshoot problems.
- Detail-oriented with strong organizational skills.
Preferred Qualifications
- Minimum of three years previous management experience in a healthcare-related field, preferably in a medical office environment.
- Strong human resource and financial management skills.
- Typing and computer knowledge.
- Additional training in customer service, human resource, and financial management.
Benefits
NextCare Holdings Inc. offers a comprehensive benefits package, including medical, health savings account, dental, vision, basic life, voluntary employee/spouse/child life, long-term disability, short-term disability, employee assistance program, critical illness, accident, legal, identity theft, and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits.
Equal Opportunity Statement
NextCare Holdings Inc. is an Equal Opportunity Employer.
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