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Operational Team Supervisor

2 months ago

Owasso, Oklahoma, United States Macy's Full time

Job Overview

The Hourly Operations Leader is responsible for overseeing all operational tasks while managing associates within designated areas.

Key Responsibilities

  • Promote and ensure adherence to safe workplace practices.
  • Encourage team cohesion to maintain cleanliness and organization within the facility.
  • Provide hands-on support to team members in the fulfillment center, ensuring alignment with service, accuracy, and productivity standards.
  • Conduct training and certification for team members across various operational functions, identifying and addressing training needs in collaboration with management.
  • Support the professional growth of hourly associates and advocate for the development of high-performing individuals.
  • Guide daily operations to ensure effective coordination, cleanliness, and safety.
  • Maintain open lines of communication, keeping all team members informed through regular meetings.
  • Recognize and celebrate both individual and team accomplishments, fostering a culture of improvement and suggestion.
  • Exhibit strong reliability and dependability in all tasks.

Essential Skills

Leadership: Ability to effectively supervise and guide associates while nurturing a positive team atmosphere.

Communication: Proficient verbal and written communication skills to provide clear instructions and facilitate teamwork.

Training and Development: Skill in conducting training sessions and supporting ongoing team member development.

Organization and Time Management: Expertise in coordinating daily operations and prioritizing tasks to meet productivity goals.

Problem-solving: Capability to identify challenges, analyze situations, and implement effective solutions to enhance operational efficiency.

Technology Proficiency: Familiarity with computers and handheld devices for accessing documents and tracking productivity.

Self-motivation: A proactive self-starter who can work independently and address challenges as they arise.

Candidate Profile

  • Committed to the principles of diversity, inclusion, and respect.
  • High School Diploma or equivalent is preferred.
  • This role involves physical demands including lifting, standing, and reaching.
  • Flexible availability for scheduling including days, evenings, weekends, and holidays.

Benefits Offered

  • An inclusive and dynamic work environment.
  • Competitive compensation and equitable benefits.
  • Performance incentives and annual reviews.
  • Employee discounts on merchandise.
  • Comprehensive health and wellness benefits.
  • Retirement savings plan with matching contributions.
  • Employee Assistance Program for mental health and legal/financial support.
  • Opportunities for continuous learning and career advancement.
  • Paid holidays and time off.
  • Tuition reimbursement and educational benefits.
  • Engagement in community service and volunteer opportunities.
  • Empowerment to make impactful contributions.