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Apple Device Specialist

2 months ago

Charlotte, North Carolina, United States Sunrise Systems Full time

Job Title: Mobile Deployment Technician

Contract duration: 6 months

Job description:

  • Assist with upgrading iPhones and iPads, including assisting end users with initial setup and migration.
  • Help with mobile device refreshes and replacements, and collaborate with other IT professionals to execute large-scale migration projects.
  • Resolve difficulties and educate users on appropriate usage, backup procedures, and troubleshooting.
  • Experience with mobile device management is desired.

Key Responsibilities:

  • Provide technical support for mobile devices, including troubleshooting and resolving issues.
  • Collaborate with IT teams to implement large-scale mobile device deployments.
  • Develop and maintain knowledge of mobile device management systems and technologies.
  • Stay up-to-date with the latest mobile device trends and technologies.

Requirements:

  • Experience with mobile device management systems and technologies.
  • Strong technical skills and knowledge of mobile devices.
  • Excellent communication and problem-solving skills.
  • Ability to work collaboratively with IT teams.