Senior MAC Support Specialist
3 weeks ago
Job Title: MAC Support Specialist
Job Summary:
Lighthouse Technology Services is seeking a skilled MAC Support Specialist to join our team. As a MAC Support Specialist, you will be responsible for providing technical support for MAC end-user technologies, systems, and applications.
Key Responsibilities:
- Serve as a subject matter expert for MAC end-user technologies, systems, and applications.
- Perform backup and reconfiguration, restore data, and get users back up and running.
- Work with local leadership, device management, and integrations teams to ensure a smooth and efficient process.
- Track and report on incidents and provide timely responses to support requests, following through to ensure user satisfaction.
Requirements:
- 3-5 years of related experience.
- Bachelor's degree in Management Information Systems, Computer Science, Computer Information Systems, or an equivalent combination of education and experience.
- Technical/end-user computing support, including Microsoft Windows, Microsoft Office, and Apple operating systems.
- Apple/MAC certification is preferred.
Pay Range: $30-40/hr
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