Sales Associate

6 days ago


Sonoma, California, United States Williams-Sonoma Full time
About the Role

We're seeking a highly motivated Sales Associate to join our team at Williams-Sonoma in Sonoma. As a Sales Associate, you will provide exceptional customer service, utilize effective selling techniques, and maintain a thorough knowledge of our products.

Key Responsibilities
  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services, including gift wrap, gift registry, and merchandise location
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions, including sales, returns, and exchanges
  • Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards
  • Process, ticket, and restock merchandise as needed
Why You'll Love Working at Williams-Sonoma

We're a successful, fast-growing company with an entrepreneurial vibe. Our technologically and data-driven business offers competitive salaries and comprehensive health benefits. We're passionate about our internal and external clients and live/breathe the client experience. We get to be creative daily and have a smart, experienced leadership team that wants to do it right and is open to new ideas.

Requirements
  • Love to sell and can articulate a proven ability to exceed selling goals
  • Succeed in a team environment, while able to work independently and manage your own time
  • Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
  • Know what questions to ask customers to understand their personal cooking style and needs
  • Enjoy discovering the customer's style, lifestyle, and story to connect them to the right products
  • Most successful when provided with clearly defined daily sales goals and metrics
  • High school diploma or equivalent preferred
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time, operate POS system, and lift and mobilize medium to large items (up to 75 lbs.)

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