Customer Service Representative

1 week ago


Plainview, Minnesota, United States NICRIS Capital Company Full time
Role Summary: NICRIS Capital Co. is hiring an experienced Licensed Customer Service Representative to support their Insurance Agency affiliate in Plainview, NY. This dynamic role involves collaborating with the Supervising Agent and Producers to enhance daily agency operations and drive business success.

Key Responsibilities:
  • Participate in the insurance sales process by identifying cross-selling opportunities, processing endorsements, and engaging in telemarketing activities.
  • Provide exceptional customer service by addressing client needs, resolving concerns, and communicating effectively via various channels.
  • Develop and implement strategic outreach plans to identify new business opportunities and expand existing relationships.
  • Support policyholders in navigating claims processes, ensuring prompt and satisfactory resolutions.
  • Maintain accurate records of customer interactions, capturing key details and actions taken.
Estimated Salary: $60,000 - $80,000 per year.

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