Medical Office Coordinator
4 weeks ago
Overview:
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. This role is responsible for providing exceptional patient care and ensuring a smooth experience for our patients.
Key Responsibilities:
- Perform opening and closing clinic duties
- Greet patients, check in for appointments, and verify insurance
- Scan documents into electronic health records
- Maintain tidiness of waiting area and reception counter throughout the day
- Check schedules for added, canceled, and no-show appointments throughout the day
- Schedule follow-up appointments as needed
- Respond to designated tasks in the electronic health record
- Order clinic office supplies
- Sell and track cosmetic products
- Distribute mail
- Prepare for next day scheduled appointments
Requirements:
- High school diploma or equivalent required
- 1-2 years of recent medical office experience or in a similar capacity preferred
- Proficient in basic computer functions
- Ability to learn new software quickly
- Excellent customer service, communication, and organizational skills
- Ability to operate standard office equipment
- Ability to type a minimum of 40 wpm preferred
- Attention to detail and ability to multi-task
- Ability to respond positively to constructive feedback and direction from supervisors
- Professional appearance and manner at all times
- Compassionate and caring demeanor when dealing with others
- Ability to maintain confidentiality of information
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