Customer Service Representative

2 days ago


Hickory Hills, Illinois, United States Angelika Kipta - State Farm Agent Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and driving the growth of our insurance agency.

Responsibilities:
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide expert guidance on insurance options, eligibility, coverages, and policy changes.
  • Use a customer-centric approach to educate customers about insurance products and services.
  • Collaborate with other team members to ensure seamless customer service and business development.
Qualifications:
  • Strong customer service skills and a passion for delivering exceptional experiences.
  • Excellent communication and interpersonal skills to effectively relate to customers and colleagues.
  • Proactive problem-solving and a commitment to continuous learning.
  • Bilingual Polish is a plus, but not required.
Benefits:
  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Health benefits and a comprehensive compensation package.
  • Valuable career-building experience and opportunities for advancement.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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