Security Operations Specialist

4 hours ago


Green Bay, Wisconsin, United States Schneider Full time
Job Title: Security Specialist

At Schneider, we are seeking a highly skilled Security Specialist to join our team in Green Bay, WI. As a Security Specialist, you will play a critical role in ensuring the safety and security of our facilities and employees.

Job Summary:

The Security Specialist will be responsible for answering incoming phone calls from company truck drivers with security-related questions and requests. Additionally, you will remotely operate gates and monitor entrances at Schneider facilities across the country.

Key Responsibilities:
  • Answer incoming phone calls promptly and direct callers to the appropriate department or associate.
  • Maintain courteous communication with internal associates and company drivers.
  • Oversee the accurate inventory of equipment.
  • Control gate access across Schneider locations.
  • Analyze and react to remote gate video surveillance.
  • Handle and resolve security alarms promptly.
  • Guide associates on adhering to security policies and procedures.
  • Handle confidential business information with the utmost discretion to ensure confidentiality is maintained.
Requirements:
  • Associate degree.
  • 1-2 years of previous customer service, business or related experience.
  • Previous security, loss prevention or criminal justice training is a plus.
  • Experience with Microsoft Office programs.
  • Strong written and verbal communication skills.
  • Excellent decision-making and problem-solving skills.
  • Able to review and monitor video monitors for extended periods of time.
Benefits:
  • Medical, dental and vision insurance.
  • Company paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.

Please see job description for full details.



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