Revenue Cycle Director

1 week ago


Lehi, Utah, United States Serenity Healthcare Full time
Revenue Cycle Manager

Drive financial excellence in patient-centric care as our Revenue Cycle Manager. You will optimize billing processes, ensure timely claims submissions, and lead a team of billing specialists across multiple states.

Key Responsibilities:

  • Lead and mentor a team of billing specialists for a multi-state provider group, fostering a positive and solution-oriented team culture.
  • Track and report key performance indicators, identifying areas for process improvement and optimizing revenue cycle performance.
  • Ensure timely and accurate claims submissions, effectively manage denials, and oversee payment posting activities.
  • Coordinate the resolution of patient concerns related to claims processing and billing issues, ensuring a high level of patient satisfaction.
  • Collaborate with cross-functional teams to streamline billing processes, improve policies and procedures, and drive financial performance.
  • Maintain compliance with industry regulations and promote integrity in all collections-related processes.

Requirements:

  • Minimum of 4 years of people leadership experience, with at least 2 years in a billing-related setting.
  • Passionate about helping patients overcome mental health struggles and committed to Serenity's mission.
  • Professional billing experience, preferably in the mental health field.
  • Proven ability to build and develop high-performing teams through employee selection, training, performance management, and engagement.
  • Strong understanding of billing processes, including charge capture, payment posting, denial management, and patient collections.
  • Results-oriented mindset with a sense of urgency to achieve financial goals.
  • Previous experience and creativity with managing insurance collections.

What We Offer:

  • Comprehensive medical, dental, and vision insurance coverage.
  • Life insurance and flexible spending account options.
  • Generous time off (10 PTO days & 10 Holidays).
  • 401k and Roth IRA retirement plans.


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