Senior Product Manager

4 weeks ago


Lehi, Utah, United States Waystar Full time
About This Position

Waystar is seeking a seasoned Senior Product Manager to lead cross-functional teams in developing innovative solutions for Healthcare Revenue Cycle Management. The ideal candidate will have a passion for building great products and a natural ability to make decisions that lead to highly usable software.

Key Responsibilities
  • Analyze various product inputs, customer requirements, and design solution architectures
  • Prepare software design plans, including product specifications, use case documentation, and user interface wireframes
  • Organize market research, including analyzing customer segments, reviewing industry research reports, and assessing competitors' strengths and weaknesses
  • Stay up-to-date on industry changes and compliance issues
  • Collect direct customer feedback through user tests, customer support incidents, user surveys, and customer visits
  • Work closely with internal and external resources to define system requirements that meet changing market needs
  • Assist in coordinating with sales, marketing, development, and customer support to bring together divergent ideas and convince stakeholders to rally behind a single product vision
Requirements
  • At least 2 years of software build experience and a proven track record of leading the end-to-end build of medium-scale features or upgrades
  • Understanding of hospital and professional coding and billing workflows, as well as the provider reimbursement process
  • Significant contributions to teams that designed, built, or used Revenue Cycle Management products
  • Robust technical fundamentals, especially in building software
  • Problem-solving skills, with the ability to analyze problems and design creative solutions
  • Attention to detail, with an extraordinary eye for usability and the customer experience
  • Excellent written communication skills, with the ability to convey complex ideas through the written word
  • Great people skills, with the ability to facilitate, negotiate, and persuade stakeholders
  • Flexible and agile, with the ability to rapidly adapt to changing situations and inputs
About Waystar

Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Our innovative, cloud-based technology and robust data enable us to streamline workflows and improve financials, so providers can focus on what matters most: their patients and communities.

Perks
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 13 paid holidays, including 2 personal floating holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups


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