Guest Experience Coordinator

6 days ago


Roseville, California, United States Fogo de Chão Full time

Fogo de Chão is a dynamic and fast-paced environment that requires exceptional customer service skills. As a Customer Service Representative, you will be responsible for facilitating service activities to enhance and enable the guest experience.

About Fogo de Chão

We are passionate about delivering an unforgettable dining experience to our guests. Our commitment to excellence is reflected in every aspect of our operations, from the quality of our food to the friendliness of our staff.

Job Summary

This is a $16.00 per hour opportunity that includes tips. The successful candidate will have a high level of endurance, mental acuity, and toughness to manage conflict and deal successfully with high stress situations.

Key Responsibilities
  • Convey the gratitude of the organization to the guest for their patronage through guest-focused practices.
  • Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
  • Ensure seamless service delivery by completing beginning or closing shift duties as directed by management.
Requirements
  • A high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.
  • Ability to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.
  • Ability to work weekends and holidays.
Benefits

We offer a competitive compensation package, including Medical, Dental, and Vision insurance, company-paid Life Insurance, Short-Term Disability, and a voluntary benefits package. Part-Time Team Members are offered a Minimum Essential Coverage (MEC) Health plan in addition to Dental, Vision, Short-Term Disability, and Life Insurance.



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