Customer Experience Ambassador

7 days ago


Roseville, California, United States Fogo de Chão Full time

At Fogo de Cháo, we strive to deliver an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite passion and joy for our team members, guests, and communities.

We believe better futures start when we bring our best to the table every day. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome.

Fogo de Cháo offers a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you) are more than just words – it's how we do things every day.

We're committed to bringing a customer-centric approach to the business.

Essential Duties and Responsibilities
  • Enhance the guest experience through exceptional service activities.
  • Show appreciation for our guests through genuine guest-focused practices.
  • Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
  • Complete any beginning or closing shift duties as directed by management.
Requirements
  • Maintain a high level of endurance and mental acuity to manage conflict and deal successfully with high-stress situations.
  • Be able to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.
  • Be available to work weekends and holidays.

Our salary for this position is $16.00 per hour, plus the opportunity to receive tips. Additionally, we offer a comprehensive benefits package, including Medical, Dental, and Vision insurance for full-time Team Members, as well as company-paid Life Insurance and Short-Term Disability where allowed. Part-Time Team Members are offered a Minimum Essential Coverage (MEC) Health plan, Dental, Vision, Short-Term Disability, and Life Insurance.



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