Customer Engagement Agent

1 week ago


Hattiesburg, Mississippi, United States Toyota of Hattiesburg Full time
Automotive Sales BDC Specialist

Automotive Sales BDC Specialist

The Automotive Sales BDC Specialist plays a crucial role in managing incoming sales inquiries, fostering customer relationships, and organizing appointments for Sales Representatives.

Key Responsibilities:

  • Manage inbound sales inquiries and leads
  • Assess customer requirements and schedule appointments
  • Initiate outbound calls to prospective leads
  • Resolve customer inquiries prior to appointments
  • Confirm scheduled appointments with clients
  • Conduct follow-ups post-visit to ensure customer satisfaction

Position Requirements:

  • High school diploma or equivalent
  • Excellent communication abilities
  • Background in customer service, sales, or telemarketing
  • Proficiency in computer skills and organizational capabilities
  • Strong problem-solving skills

Toyota of Hattiesburg provides a robust benefits package that includes health, dental, vision, 401K, vacation time, life insurance, and more.

If you are seeking a rewarding career in the automotive sector and are dedicated to delivering outstanding customer service, consider exploring opportunities with our team at Toyota of Hattiesburg.



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