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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers leave our facilities with a smile.
Key Responsibilities- Customer Engagement: Welcome and engage with customers in a warm and friendly manner, ensuring that they feel valued and appreciated.
- Sales and Promotions: Engage customers while selling and promoting our Unlimited Wash Club, highlighting the benefits and value proposition of our services.
- Vehicle Handling: Safely and efficiently load every vehicle with clear hand signals and a smile, ensuring that our customers' vehicles are handled with care.
- Customer Satisfaction: Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests, addressing any concerns or issues promptly and professionally.
- Site Maintenance: Maintain all aspects of the site to ensure it runs smoothly and efficiently, ensuring that our facilities are clean, safe, and well-maintained.
- Age: 18 years of age or older
- Attitude: Positive attitude and a passion for delivering exceptional customer experiences
- Availability: Ability to work flexible hours, including weekends and holidays
