Service Operations Manager

1 week ago


Ferndale, California, United States Terminix Full time

Job Title: Service Operations Manager

We are seeking a highly skilled Pest Control Expert to join our team as a Service Operations Manager. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality pest control services to our customers.

About Us:

At Terminix, we have been protecting what's most valuable to you for over 90 years. With local specialists who go above and beyond to fix your problem and services designed to make your life easier, 365 days a year. We pride ourselves on being a world-class team that rewards high performance and promotes from within.

Key Responsibilities:

  • Deliver exceptional customer service by ensuring timely and effective pest control solutions.
  • Lead a team of technicians to ensure they have the necessary skills and knowledge to deliver excellent results.
  • Conduct regular quality audits to ensure compliance with company standards.
  • Servicing pest routes when necessary to maintain high levels of customer satisfaction.
  • Manage budgets and resources effectively to ensure optimal use of company assets.

Requirements:

  • High school diploma or equivalent required; 2-year degree preferred.
  • 1-2 years of industry experience required; 3+ years preferred.
  • Ability to read and interpret documents such as safety rules and operating manuals.
  • Basic communication skills required; advanced verbal communications skills preferred.
  • Ability to write routine reports and maintain accurate records.
  • Effective coaching and teaching skills to develop and motivate team members.

Physical Demands and Working Conditions:

  • Maintain physical stamina to perform tasks requiring lifting, carrying, pushing, pulling, or repositioning objects.
  • Work in various environments including inside and outside settings without protection from weather conditions.
  • Exposure to hazardous physical conditions such as mechanical parts, vehicles, electrical current, heights, scaffolding, chemical exposure, and extreme temperatures.

Benefits:

  • Base salary range: $50,000 - $60,000 per year, depending on experience.
  • Total Rewards Program including professional and personal growth opportunities, health and wellness benefits, savings and retirement plans, and work-life balance initiatives.

Why Choose Us:

A career with Terminix offers a world of opportunity for growth and development. We prioritize our employees' well-being, provide opportunities for advancement, and foster a culture of excellence and teamwork. If you are a motivated and experienced pest control professional looking for a new challenge, apply today



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