Service Manager

1 week ago


Pittsburgh, Pennsylvania, United States Insight Global Full time
Job Description

Insight Global is seeking a highly skilled Service Manager to lead our customer-facing Service team. As a key member of our team, you will be responsible for managing the overall performance of the team, providing leadership, and fostering a safe working environment.

Key Responsibilities:

  • Hiring and performance management of team members
  • Managing the overall performance of the team, including sales, profit, inventory, and payroll goals
  • Providing leadership by fostering a safe working environment and successful resolution of customer-related issues
  • Training team members on effective sales techniques and performing goodwill of customers at the customer site
  • Managing a budget and dealing with operational issues that affect service

Requirements:

  • Valid driver's license
  • High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
  • 2-5 years of management experience, preferably as a store manager, general manager, or logistics manager

About Insight Global:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.


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