Client Experience Specialist
3 weeks ago
We are seeking a Client Experience Representative to join our Protocol Labs team. This is an exciting opportunity to work closely with customers and deliver world-class support.
About the Role:
- As a Client Experience Representative, you will be the primary point of contact for our customers.
- You will engage with customers over the phone, email, or chat, addressing their concerns promptly and accurately.
- Maintain precise customer records, updating them regularly as needed.
Compensation and Perks:
- The estimated annual salary for this position ranges from $60,000-$80,000 based on your experience and qualifications.
- A robust benefits package featuring medical insurance, paid time off, and opportunities for professional growth.
Responsibilities:
- Engage with customers in a courteous and professional manner.
- Effectively address customer complaints, providing personalized solutions when possible.
- Communicate effectively with internal stakeholders, fostering collaboration and maintaining a cohesive team environment.
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Client Experience Specialist
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Client Experience Specialist
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Customer Experience Specialist
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