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Customer Support Specialist
2 months ago
We are looking for a dedicated and customer-oriented Call Center Agent to enhance our operations at Peace Global Solutions Logistics LLC. This role provides the option to work remotely or from our office.
Key Responsibilities:
1. Manage both incoming and outgoing calls with professionalism and respect.
2. Assist clients with their inquiries, challenges, and feedback.
3. Deliver precise information and effective solutions to address customer issues.
4. Maintain and update customer records as necessary.
5. Work collaboratively with colleagues to ensure a high level of customer satisfaction.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in customer service or a call center environment is preferred.
- Exceptional verbal and written communication skills.
- Strong problem-solving skills.
- Ability to work both independently and collaboratively within a team.
If you are seeking a fulfilling opportunity in customer service, we encourage you to consider this position.
