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Front Desk Coordinator in Healthcare Setting
1 week ago
Job Summary:
">We are seeking a highly skilled and experienced Front Desk Coordinator to join our team in a healthcare setting. As the first point of contact for patients and visitors, you will play a critical role in ensuring a positive experience from their initial interaction with us.
">Your responsibilities will include scheduling and confirming patient appointments, surgeries, and medical consultations, as well as maintaining accurate patient records and communicating patient arrivals or delays to appropriate medical staff. You will also be responsible for handling patient billing and payments, including insurance claim paperwork, and collaborating with medical and non-medical staff to ensure a seamless patient experience.
">Key Responsibilities:
">- ">
- Welcome patients and visitors in a warm, professional manner, addressing their queries promptly and efficiently">
- Schedule and confirm patient appointments, surgeries, and medical consultations">
- Maintain patient accounts by obtaining, recording, and updating personal and financial information">
- Ensure the smooth flow of patients by communicating patient arrivals or delays to appropriate medical staff">
- Maintain patient confidentiality at all times in accordance with HIPAA regulations">
- Handle patient billing and payments, including insurance claim paperwork">
- Collaborate with medical and non-medical staff to ensure a seamless patient experience">
- Facilitate patient care by managing medical records, reports, and correspondence">
- Conduct patient satisfaction surveys and implement feedback for continuous service improvement">
About Our Organization:
">We are a large network of medical clinics in the Southern California area, dedicated to providing exceptional patient care and service. We offer a comprehensive benefits package, including 401K, no weekends, and a team-oriented work environment.
">Why Join Us?
">We offer a competitive hourly rate of $18 - $25 per hour, a comprehensive benefits package, and a team-oriented work environment with opportunities for professional growth and development.
